Enterprise security with People.ai

People.ai auto-populates go-to-market systems with business activity from communication and collaboration systems. We integrate seamlessly with your systems and scale to your demands while exceeding your security requirements in safeguarding your endpoints, data, and customer privacy.

We are keenly aware of the responsibility that comes with access to customer data, and we collaborate with our customers to build trust and confidence in sharing data with us.

Building customer trust at scale

The People.ai information security program is based on the NIST and ISO 27001 frameworks. Security and privacy are built into the People.ai foundation, in both the products that we offer and in the day-to-day work of every People.ai employee. We have designed security and privacy controls that protect the data entrusted to us and give us the ability to determine and assess the security posture of the organization.

Ensure the security of the data entrusted to People.ai by our customers

Continuously build trust and confidence

Become a first-in-class example of security done right for SaaS providers through strategic investments in information security across the organization

Customer Trust

People.ai is transparent with our customers and prospective customers on our security and privacy controls around their data. We collaborate with our customers in order to build trust and ensure that our customers maintain a level of comfort in sharing data with People.ai. People.ai is certified in SOC 2 Type 2, ISO 27001, ISO 27701 – Privacy, ISO 27017 – Cloud Security, and CSA Star. In addition to these certifications, People.ai. has completed a Google OAuth verification. People.ai also maintains a Status Page with updates on the People.ai application that customers can subscribe to for alerts on any potential issues.

Customer Trust

Data Encryption

All data provided to People.ai by our customers is encrypted at rest and in transit within the boundaries of the People.ai environment. Customer data in our systems is protected from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Trusted Partners

People.ai understands that who we choose as our third-party suppliers and vendors has a direct impact on our customers and the trust we have built with them. We strive to ensure that any third-party vendors or suppliers meet or exceed our expectations when it comes to security and privacy controls. A list of the People.ai sub-processors and vendors can be found here.

Incident Response

People.ai has implemented an incident response program in line with ISO 27001 to identify, investigate, and remediate any potential security incidents. People.ai partners with customers to provide transparency in our incident response process and to work with customers in the event of a security incident impacting their services.


People.ai provides a 99.5% uptime SLA by running in a highly available AWS environment, including the use of AWS Shield for DDoS protections.

Regulatory Compliance

We’re compliant with GDPR and CCPA. Please visit the People.ai Privacy Statement for more information.

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